Support

Get in touch

Email support@paggered.app. Paggered is run by one person, so replies are not instant. If the link does not open your mail app, copy the address into the email service you use.

Signed-in users can use Report a bug in the account menu for product bugs. It asks for reproduction detail and sends an acknowledgement only; billing, security, and privacy requests still belong in email.

It helps if you include:

• The email address on your account.
• What you were doing, and what happened instead.
• Whether you were on your phone or a computer.
• For anything billing-related, roughly when you were charged. Never send card details — we cannot use them and do not want them.

Delete your Paggered account

You can request deletion here even if you have uninstalled the app. Email an account deletion request from the address on your account. We verify account ownership before deleting it. Never send your password, verification code or passkey details.

You can also delete your account in Settings on the web or in the app. Deletion is permanent. See the Privacy notice for data deletion and retention details. If you have an Apple or Google subscription, cancel it in that store; account deletion does not confirm store cancellation. Contact support if you need help with access or billing before deletion.

Things you can do yourself, faster

• Cancel a subscription — Settings → Manage subscription. See Refunds & cancellation.
• Export your data — Settings. Returns everything we hold about you in a machine-readable file.
• Delete your account — Settings. Permanent.
• Turn off emails — Settings, per type.

Can’t get into your account

Start with Reset your password. If the reset email does not arrive, check spam and then contact support from the address on the account. Never send a password, recovery code or passkey detail.

Training pain, health questions and emergencies

Product support cannot assess an injury, diagnose a condition or provide medical advice. If something hurts, stop training and seek advice from an appropriate qualified professional. If you may be in immediate danger, contact your local emergency service instead of waiting for an email reply.

Reporting a user or a post

Use the safety menu on any profile or post. Reports are reviewed by a person. Reporting something does not remove it automatically, and you can block a user independently of reporting them.

Something looks wrong with your training data

Tell us before deleting anything. Workout logging is designed to survive going offline and sync later, so a session that looks missing has often not been lost.

Security

If you think you have found a vulnerability, email support@paggered.app with enough detail to reproduce it, and please give us a chance to fix it before publishing.

Privacy requests

Export and deletion are self-service above. For anything else about your data — access, correction, objection, or withdrawing consent — email us. See the Privacy notice for your full rights.